Satisfied customers are our best advert

The partnership between DRS logistics and Axscend began in 2021 when DRS management wanted to review ways to be seen as “Setting the Industry standard for Road Safety & Compliance”. One of the first meaningful solutions was to change from Static Roller Brake Tests to a live Dynamic EBPMS solution. TrailerMASTER’s patented EBPMS solution was an obvious choice being the leader in the development of the solution with a fully integrated live dynamic reporting and telematics tools to support.

Aaron Richardson (General Manager, fleet & Compliance) commented
‘’Assessing braking performance is a key part of any fleet maintenance regime, so when presented with the opportunity to do so on an on-going basis, as opposed to roller brake testing, for significantly less cost, whilst improving the safety of the fleet whilst out on the road, we were incredibly pleased to say the least. Using the same dashboard as the braking performance, I can also track the vehicle, see when it was loaded, how long it was idle for and when it has reached its destination. It really is perfect for me to improve efficiencies and reduce downtime’’.

The partnership between the two companies grew further when DRS adopted Axscend’s Compliance Connect feature replacing DRS’ previous paper-based system for Axscend’s electronic service, maintenance & repair scheduling, defect reporting and document capture software solution.  DRS are also benefiting from the shadowing option for DVSA’s Earned Recognition Scheme allowing DRS a complete overview of its compliance status, something that Axscend offer all of its customers utilising its ‘Compliance Connect’ feature.  

DRS were so impressed with how Axscend managed the integration of the new system and how easy it was to adopt that they have also taken Axscend’s ‘Driver Connect’ bolt-on providing drivers daily duty ‘walkaround’ & defect reporting.  The Intuitive App allows DRS to create fully customised check lists specific to their operation to ensure driver engagement.

And it doesn’t stop there-DRS have also begun a trial of Axscend’s ‘Tyre Pressure Monitoring Sensors’ (TPMS) to help reduce CO2 & fuel, and significantly reduce the risk of roadside blow outs.  

’Working with Axscend has felt like a real ‘partnership, where our ideas, thoughts and questions are really listened and challenged so both parties build the best solutions to serve DRS’. One of the key differences compared to others is we do know all of the Axscend team well and I really feel that they understand us and our operation.  Finding software solution providers that are flexible and that actually listen has been a challenge in the past. That’s why we have continued to grow our relationship taking additional ‘bolt-on’ compliance features that really add value to our business’’.

 Axscend would like to thank Aaron and all of the team at DRS Logistics for their continued support.